We're building something meaningful - and we're looking for the right people to help shape it! Check out our open positions below and send your resume to info@shopembark.com with the desired job position listed in the subject line.

Why Join Us?

At Embark, you’ll be part of a growing team rewriting the fine jewelry experience. You’ll get:

• Competitive Salary
• Flexible Paid time off
• Employee Discounts on gorgeous jewelry
• Jewelry education and professional development
• A chance to shape a category-defining brand
• Health Benefits

About Embark

Embark Fine Jewelry is a fresh and approachable jewelry destination redefining what it means to shop for fine jewelry. Founded by Erin, Katie, and Michelle during the height of COVID, Embark was born from a vision to bring something truly unique to their hometown of Lafayette, Louisiana. Today, Embark offers a curated mix of fine and demi-fine jewelry, custom engagement rings, heirloom redesigns, and elevated services like ear piercing and permanent jewelry—all in a warm, stylish environment that feels anything but traditional.

To Apply:

Please email info@shopembark.com with your resume, availability, and a cover letter. Put the job you are applying for in the subject line. We look forward to meeting you!

Engagement + Custom Design Specialist

Location: Lafayette, LA

Position Overview

The Custom & Bridal Associate is a client-facing role focused on creating memorable, high-touch experiences for customers seeking engagement rings, wedding bands, and bespoke jewelry. This team member will serve as a trusted guide—educating clients, managing timelines and expectations, and ensuring each piece reflects the spirit of Embark and the story of the wearer.

Key Responsibilities

Client Experience

• Provide a warm, welcoming, and elevated experience to all bridal and custom clients, whether in person, virtually, or over email.
• Guide clients through the full custom and bridal journey—from initial consultation to final delivery—with professionalism and personal attention.
• Build and nurture long-term relationships with clients, becoming a trusted advisor and stylist for key life milestones.
• Host appointments, champagne shopping experiences, and special showroom events with hospitality and care.
  

Sales & Product Knowledge

• Maintain deep knowledge of diamonds, gemstones, and custom design processes.
• Communicate confidently about materials, design options, timelines, and pricing structures.
• Support the showroom team in hitting sales goals and identifying opportunities for client follow-up or re-engagement.
• Assist in merchandising bridal and custom offerings to highlight storytelling and seasonal moments.

Project Management

• Manage timelines and keep clients informed through every step of the process, from sourcing to CAD review to final pickup or delivery.
• Manage inventory and ordering of tools, castings, stones, working with our network of vendors to ensure timely delivery and uninterrupted production flow
• Serve as the point of quality control to ensure all jobs are consistent with Embark standards
• Keep client notes, CRM entries, and order forms organized and up-to-date.

Brand Representation

• Be a brand ambassador in everything you do—reflecting Embark’s values of joy, creativity, and connection.
• Stay current on bridal trends, client preferences, and competitive offerings.
• Represent Embark at pop-ups, industry events, or local events.
  

Qualifications

• 2+ years experience in client-facing sales, ideally in jewelry, fashion, bridal, or luxury retail.
• Passion for storytelling, design, and helping people celebrate meaningful moments.
• Strong communication, organization, and problem-solving skills.
• Confidence with G-Suite, POS systems, and CRM tools (we’ll train you on the specifics).
• Weekend availability required; some evening flexibility preferred.
• Jewelry knowledge is a plus, but not required—we’ll teach you!

GENERAL MANAGER

Location: Baton Rouge, Louisiana
Status: Full-Time (Weekends as needed)

We’re looking for an experienced and customer-focused General Manager to lead the team, drive business growth, and bring our signature experience to the Baton Rouge community.

Position Overview:

The General Manager will be responsible for overseeing the day-to-day operations of our Baton Rouge showroom, including team leadership, sales performance, customer experience, and operational excellence. This person will play a key role in maintaining the Embark brand experience while growing our presence in a new market.

Key Responsibilities:

Leadership + Team Development

• Lead, coach, and inspire a team of showroom associates and service providers
• Build and maintain a positive, high-performing store culture
• Schedule, hire, and onboard new team members with the support of HQ
• Set clear expectations, provide feedback, and conduct regular performance check-ins
  

Customer Experience

• Create a warm, welcoming, and elevated environment for all guests
• Foster personalized client relationships to build loyalty and repeat business
• Resolve customer concerns with empathy and professionalism
• Maintain visual merchandising and showroom standards aligned with Embark’s brand
  

Sales + Business Performance

• Own sales goals and KPIs for the showroom
• Partner with HQ to analyze sales trends and implement strategies to drive growth
• Lead daily selling efforts and motivate the team to meet or exceed targets
• Support and track service offerings (ear piercings, permanent bracelets, custom orders, etc.)

Operations + Inventory Management

• Oversee inventory accuracy and product replenishment
• Manage daily opening/closing procedures and cash handling
• Ensure compliance with safety, cleanliness, and operational protocols
• Coordinate in-store events, promotions, and pop-ups with the marketing team
  

Qualifications:

• 3+ years of retail management experience, preferably in jewelry, fashion, or lifestyle
• Strong leadership skills with a people-first approach
• Proven ability to meet or exceed sales goals and manage KPIs
• Experience with effective clienteling, POS systems, and retail operations
• Excellent communication, organization, and problem-solving skills
• Passion for jewelry, style, and creating memorable customer experiences
  

Perks + Benefits:

• Competitive salary
• Health Insurance 
• Employee discount on jewelry and services
• Paid time off and holiday schedule
• Ongoing training and professional development
• Opportunities for growth within a growing, women-led company
  

PART TIME SALES ASSOCIATE

Location: Baton Rouge Showroom (Coming Soon!)

Position Type: Part-Time (Weekends + Flexible Weekdays)

As we open our second location, we’re looking for a customer-focused Part-Time Sales Associate to join our team and bring our signature experience to the Baton Rouge community.

Key Responsibilities:

• Provide exceptional customer service and build genuine client relationships

• Assist with showroom appointments, walk-ins, and special events

• Support piercing and permanent jewelry services

• Maintain a clean, organized, and welcoming showroom environment

• Complete transactions with accuracy and professionalism

• Help with inventory tasks, merchandising, and product knowledge

Ideal Candidate:

• Warm, professional demeanor with strong communication skills

• Enthusiasm for beautiful jewelry and helping others discover the perfect piece

• Previous retail or customer-facing experience preferred

• Reliable, punctual, and detail-oriented

• Comfortable with clienteling, POS systems, and retail operations

• Weekday and some Saturday availability is required

Perks + Benefits:

• Competitive hourly compensation

• Employee discounts on stunning jewelry

• A collaborative, fast paced environment where creativity is valued

• Ongoing training and professional development

• Opportunities for growth within a growing, women-led company

EAR PIERCER (INDEPENDENT CONTRACTOR)

Location: Baton Rouge, LA

Company: Piercd, in partnership with Embark Fine Jewelry

About Piercd:

Piercd was created by Erin, Katie, and Michelle—the founders of Embark Fine Jewelry—after Erin struggled to find a safe, stylish place to take her daughters to get their ears pierced. The mall felt outdated. A tattoo parlor didn’t feel right. So, the trio did what they do best: they built something better.

Rooted in the same values that shaped Embark Fine Jewelry—approachability, beauty, and doing things the right way—Piercd is redefining the ear piercing experience. We partner with trusted medical professionals and premium jewelry retailers to deliver piercings that are safe, precise, and elevated. Offered exclusively at Embark, Piercd services are performed using the hollow needle technique in a chic, professional setting designed to make clients feel confident, cared for, and celebrated.

About the Role:

We’re looking for a warm, skilled, and confident Ear Piercer to perform precision lobe and cartilage piercings at Embark Fine Jewelry. You’ll help clients celebrate life’s moments with safe, beautiful, and memorable piercing experiences using Piercd’s curated fine and demi-fine jewelry. This role is perfect for licensed medical professionals or certified piercers who love working with people, value aesthetics, and believe in doing things the right way.

Key Responsibilities:

• Perform ear piercings using Piercd's hollow needle technique in accordance with strict safety and hygiene protocols
• Consult with clients to ensure comfort, education, and the right jewelry selection for their needs
• Set up, sterilize, and maintain a clean and organized piercing station
• Collaborate with the Embark team to provide seamless service during piercing appointments, pop-ups, and special events
• Stay informed on jewelry materials, sizes, styles, and backings to guide product choices
• Educate clients on aftercare procedures and answer questions with confidence and care
• Follow all protocols outlined in the Piercd Training Manual and attend any required training sessions.
• Represent Piercd and Embark Fine Jewelry in a positive, professional manner both in-person and on social media.
• Tag @getpiercd or affiliated handles on social media content featuring services.

Who You Are:

• Warm, approachable, and professional with excellent bedside manner
• Licensed medical professional (RN, NP, PA) or experienced certified piercer preferred
• Detail-oriented and committed to maintaining a sterile environment
• Strong interpersonal skills and customer service orientation.
• Reliable, punctual, and self-motivated.
• Comfortable working in a stylish retail setting with a luxury brand feel
• Willingness to work as an independent contractor and maintain professional liability insurance with Piercd listed as additional insured.
• Availability to work flexible hours, including weekends.

Perks + Benefits:

• $20 per piercing.
• Bi-weekly ACH payments.
• Independent contractor status (you will receive a 1099-NEC form for tax purposes).
• Work in a fun, beautiful, women-led retail space
• Full piercing training provided
• All piercing tools provided

How to Apply:

Please send your resume, relevant licensure details, and a brief introduction to info@shopembark.com with the subject line: Ear Piercer – Baton Rouge Application.